Returns & Exchanges

At Bailey and Coco (UK), we want you to love every purchase, which is why we offer a straightforward 30-day return policy for unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making your shopping experience seamless and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original condition, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the parcel at any authorized UK courier collection point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.